Sr Product Contracts Manager

Department:

Travel Products

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

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All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Senior Product Contracts Manager delivers on our Purpose by driving value and reducing supply base risk into contract processes to allow the Vacations Team to deliver desired product offerings. The role will work closely with other members of the Travel Products organization which includes departments such as Supply Chain Management, Financial Planning & Analysis (FP&A), Legal, Vacations Sourcing, and Vacations Customer Operations. In addition, this role supports contract management activities, including negotiation, and monitoring existing contracts with lodging, ground transportation, experience, joint marketing, and other vacations package partners across multiple markets. The Senior Product Contracts Manager is a strategic thinker and strong communicator who is excited to be part of meaningful and impactful initiatives and drive the future of Southwest.

Additional Details:

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  The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

  
  


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  U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

  
  

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

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  Work closely with the Senior Manager Contract Management on executing negotiation strategy with lodging, ground transportation, experiences, and other Vacations component partners

  
  


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  Assess and define business needs including financial and Customer Experience objectives, develop effective supplier negotiation strategies, and utilize innovative procurement solutions to align with business vision and objectives

  
  


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  Develop negotiation scenarios against several contract terms for different types of partners, including the quantitative and qualitative impacts

  
  


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  Partner with primary Internal customers to develop reviews to gauge supplier

  
  


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  performance and identify incremental value opportunities

  
  


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  Collaborate with SWA Legal and Supply Chain Management to ensure alignment with SWA standards

  
  


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  Collaborate with FP&A to size costing for different product/vendor scenarios

  
  


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  Perform analysis to validate assumptions, construct justifications, and build business cases for strategic initiatives

  
  


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  Identify potential opportunities through data analysis, industry knowledge, business models, and discussions with Stakeholders

  
  


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  Develop summary presentations to enable decision making for Vacation Leaders

  
  


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  May perform other job duties as directed by Employee's Leaders

  
  

Knowledge, Skills and Abilities

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  Knowledge of Marketing and overall travel ecosystem and seasonality principles

  
  


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  Skilled in communication, written and verbal, with the ability to communicate complex issues in a structured and concise manner, including development and delivery of presentations to various audiences

  
  


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  Skilled in taking initiative and assuming accountability for achieving results

  
  


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  Skilled in analytical and quantitative analysis with experience building quantitative models

  
  


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  Skilled in aligning multiple parties with conflicting and/or diverse viewpoints to the direction of specific initiatives

  
  


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  Skilled in identifying unnecessary complexity and seeking solutions to reduce or eliminate it

  
  


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  Ability to manage multiple negotiations and execute tasks simultaneously to meet Department objectives while seeking guidance as needed to resolve issues/questions

  
  


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  Ability to properly manage highly sensitive and confidential information

  
  


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  Ability to work under stressful situations with tight deadlines and competing priorities while managing time effectively

  
  


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  Ability to be highly responsive and adaptable to efficiently manage quick-turn Executive-level requests

  
  

Education

• Required: High School Diploma or GED

Experience

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  Advanced-level experience, seasoned and specialized knowledge in:

  
  


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  Leading multiple contract negotiation strategies and models at the same time

  
  


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  Working with third party suppliers

  
  


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  Working with other cross-functional stakeholders such as Finance, Legal, Marketing, or Supply Chain

  
  


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  Compiling data points from several sources to construct negotiation terms and anticipate counter terms

  
  


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  Prioritizing contract terms to maximize overall financial and Customer value

  
  

Licensing/Certification

• N/A

Physical Abilities

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  Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

  
  


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  Ability to communicate and interact with others in the English language to meet the demands of the job

  
  


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  Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

  
  

Other Qualifications

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  Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

  
  


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  Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

  
  


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  Must be at least 18 years of age

  
  


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  Must be able to comply with Company attendance standards as described in established guidelines

  
  


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  Ability to travel 10% of the time

  
  

Pay & Benefits:

Competitive market salary from $88,500 per year to $98,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

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  Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

  
  


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  Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck

  
  


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  Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit*

  
  


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  Explore more Benefits you'll love: https://careers.southwestair.com/benefits

  
  


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  Pay amount does not guarantee employment for any particular period of time.

  
  

401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits.

• ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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