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Front End Associate

Home Depot Roanoke, VA
home depot depot cashiers customer service transactions sales protocols home improvement schemes transaction processing items procedures monitored
April 17, 2024
Home Depot
Roanoke, VA
PART_TIME, FULL_TIME

Home Depot is hiring for Front End Associate

Position Purpose:

Cashiers are essential in providing excellent customer service by ensuring that customers receive efficient, pleasant, precise, and secure service. They handle transactions, including Checkout and/or Return, and oversee the Self-Checkout region. They strive to enhance their understanding of products and schemes to offer customers valuable insight and identify sales prospects. They adhere to all policies and protocols to reduce the risk of theft.

Responsibilities:

  • Execute the transaction of processing checkout or return items by following the guidelines and procedures laid out by the company.
  • Ensure the Self-Checkout area is monitored and properly maintained.
  • Demonstrate a proactive approach towards acquiring comprehensive information about the product or project to provide customers with accurate knowledge.
  • Identify selling opportunities.
  • In order to reduce loss, it is important to adhere to all established protocols and regulations.

New Duties Added to Head Cashier Job Description:

  • Assist cashiers by speeding up the process of verifying prices.
  • The approval of sales transactions and markdowns is required for the mainline registers, as well as for the Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
  • Offer to connect the customer with a supervisor or manager who can further assist with their issue.
  • Provide guidance, instruction, and mentorship for fellow Front End Associates to enhance their job performance and skills.
  • Contribute to the education of newly hired Cashiers.
  • Use all the resources at your disposal to instruct and improve the skills of other Cashiers.

Qualifications:

  • No experience required.
  • We have vacancies for both full-time and part-time roles.
  • Flexible hours.

Benefits:

  • Great benefits.
  • Promotions from within.

About Company:

The multinational home improvement retailer, headquartered in Atlanta, Georgia, Home Depot, was established by a group of founders, namely, Bernie Marcus, Arthur Blank, Ron Brill, and Pat Farrah, in 1978.

Home Depot is famous for its expansive stores that typically comprise of garden centers, paint shops, and equipment rental services. Additionally, the store provides installation services for a variety of products such as cabinets, windows, and flooring.

Home Depot boasts a robust online profile, presenting an expansive array of goods available for purchase on its online platform.

The company is dedicated to providing excellent customer service and has implemented several initiatives to support customers, including educational workshops, DIY clinics, and project guides.

Home Depot has become a crucial part of the communities it supports, thanks to its charitable activities, disaster management efforts, and eco-friendly programs.

The organization boasts a heterogeneous staff and is dedicated to promoting diversity, parity, and inclusion in both its recruitment strategy and office milieu.

HD is the ticker symbol for Home Depot, which can be traded on the NYSE. Additionally, it is a constituent of the Dow Jones Industrial Average.

With a reputation for offering an expansive product range, excellent customer service, and dedication to environmental and societal responsibilities, Home Depot has cemented its position as a top home improvement retailer.


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