Payment Counter Clerk
Fedex is hiring for Payment Counter Clerk
With the primary objective of providing exceptional customer service in FedEx stores, the role of Payment Counter Clerk is critical. The team member is in charge of various responsibilities, including processing customer purchases speedily and accurately, managing cash and card transactions, and keeping the front-end area clean and organized. The team member will also be required to resolve customer queries, provide assistance in finding products, and inform them about the store promotions. To ensure a streamlined operation, the team member needs to work collaboratively with other team members and follow established procedures and guidelines.
Key Responsibilities:
- Deliver a cordial and professional greeting to all visitors, establishing a sense of trust and rapport
- Secure a precise and efficient checkout process to provide optimal customer service
- My job entails managing the financial transactions of customers through cash and card payments
- It is essential to keep the front end area spick and span and well-kept
- Offer guidance and solutions to customers experiencing issues or questions
- Collaborating and communicating effectively with other team members is crucial for the success of store operations
- Follow established procurement procedures and policies to ensure responsible purchasing practices
- Respond to any other directives given
Qualifications:
- A qualification that represents the fulfillment of essential academic standards in secondary education or its corresponding level of accreditation
- Applicants with a background in cashiering or customer service will be given priority
- Great proficiency in communicating clearly and effectively with customers
- Strong communication skills
- Having the ability to carry out tasks effectively in a fast-paced work atmosphere
- Attention to detail
- Proficiency to shift or relocate items up to 50 pounds with ease
- Readiness to work flexible shifts, including evenings, weekends, and holidays, when the situation calls for it
Benefits:
- Competitive pay
- Flexible scheduling
- Opportunities for advancement
- Employee discounts
- Comprehensive training program
We take immense pride in our commitment to delivering exceptional customer service, and we want you to be a part of it. Apply now and join the FedEx team
About Company:
FedEx Corporation, headquartered in Memphis, Tennessee, is an internationally recognized courier delivery services provider that offers reliable and efficient shipping solutions. Established in 1971 by Frederick W. Smith, the company has grown into one of the world's biggest logistics corporations, operating in over 220 countries and territories globally.
The company's commitment to corporate responsibility is reflected in its values of integrity, safety, and respect for people. FedEx has implemented strict safety protocols to protect its employees and customers, including regular training and safety inspections. Moreover, the company has a strong commitment to fostering a diverse and inclusive workplace culture.
FedEx prioritizes technology and innovation, channeling significant energy and resources into making its services and the shipping process more efficient. Customers can track their parcels via the company's advanced monitoring system in real-time, promoting transparency and improving customer satisfaction.
FedEx is not only a shipping company but also a champion of sustainability and responsible environmental practices. Its commitment to reducing its carbon footprint is demonstrated through measures such as investing in renewable energy sources and fuel-efficient vehicles.
By prioritizing philanthropic efforts and community service through initiatives such as FedEx Cares, FedEx is able to make a positive impact on society beyond its business operations.
In the world of shipping, FedEx stands out as a dependable and trustworthy partner, offering fast, efficient, and environmentally responsible solutions for individuals and organizations worldwide.