Sr Svc Rep, Loan Administration

Alternate Locations: Greensboro, NC (North Carolina)

Work Arrangement:

Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace.

Relocation assistance: is not available for this opportunity.

Requisition #: 73047

The Role at a Glance

In this role, you will be responsible for the administration of various loan administration functions for your assigned areas of responsibility while maintaining high quality standards. In addition, you will share general knowledge with your team to build the technical capabilities of their assigned area.

What you'll be doing

• Able to work a minimum of 40 hours per week, with four (4) days in the office.


• Processes progressively more non-routine loan administration functions.


• Performs required OFAC checks utilizing external databases.


• Prepares and distributes electronic closing packages to correspondents, outside counsel, borrowers, and borrower's counsel.


• Prepares and schedules outgoing loan closing wires utilizing the appropriate internal/external systems in collaboration with assigned internal team(s).


• Coordinates the reporting of all journal entries and accounting items for outgoing loan closing wires.


• Records notes in the loan management system as required.


• Collaborates with internal legal counsel to prepare loan files for off-site storage.


• Provides administrative support to mortgage loan closing/servicing managers.


• Applies expanded knowledge obtained from the role in increasingly more complex situations and continues to acquire more knowledge to apply in role.


• Meets or exceeds departmental quality and service standards.


• Works overtime as needed.


• Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.


• Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines.

What we're looking for

Must-haves:

• High School diploma or GED or minimum Associate degree in lieu of required experience.


• 3 - 5+ Years of loan administration experience that is directly aligned with the responsibilities of this position.


• Must be detail oriented.

Nice-to-haves:

• Demonstrates strong organizational skills with the ability to prioritize workload and multi-task in a time-sensitive environment where meeting established deadlines is critical.


• Strong interpersonal/customer service skills with the ability to create, build and maintain relationships with internal and external stakeholders.


• Excellent written and verbal communication skills.


• Proficiency with Microsoft Office Suite (MS Word, Excel, PowerPoint, Teams and Outlook)


• Knowledge of CorpSysHome system and Quantum application.

What's it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What's in it for YOU:

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  Clearly defined career tracks and levels to help you successfully manage your career

  
  


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  Leadership development and virtual training opportunities

  
  


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  PTO/parental leave

  
  


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  Competitive 401K and employee benefits

  
  


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  Free financial counseling, health coaching and employee assistance program

  
  


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  Tuition assistance program

  
  


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  A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  
  


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  Effective productivity/technology tools and training

  
  

Pay Range: $25.69 - $32.45

Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.

About The Company

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook, X, LinkedIn, and Instagram. For the latest company news, visit our newsroom.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Nearest Major Market: Greensboro

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