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Customer Service Representative

SimplyInsured Charlottesville, Virginia
customer service customer service representative service representative representative representative customer service insurance service representative call center remote medical dental customer service rep
March 22, 2023
Charlottesville, Virginia
[Call Center / Fully Remote] - Anywhere in U.S.
/ Competitive compensation / Company paid Medical, Dental & Vision / 401k - As a Customer Service Rep you'll:
Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat, phone, and email; Work with existing customers to answer and resolve basic administrative and billing questions; Use support ticketing software to document customer interactions; Propose process and product solutions to improve the customer experience.
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Associated topics:
call, client service, customer, customer service representative, guest, phone call, representative, service representative, telephone activation specialist, trouble resolution

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