Sr Data Science Consultant

Department:

Business Transformation

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

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All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Senior Data Science Consultant delivers on our Purpose by implementing data science, machine learning, and artificial intelligence solutions in the business. This role coordinates and builds relationships with various operational groups to understand contextual problems and define, analyze, and deliver products based on business objectives. The Senior Data Science Consultant is a strategic thinker who is excited to play an impactful role in the development of the Southwest business as a part of the Data Science and Automation Team.

Additional Details:

• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

• Leads moderate to highly complex data science, machine learning, artificial intelligence, or optimization projects, working with the customer and collaborating with colleagues to understand contextual problems quickly and define, analyze, and deliver products based on business objectives


• Serves as the customer relationship lead on data science, machine learning, artificial intelligence, or optimization projects and interacts with cross-functional leaders across multiple and concurrent projects


• Leads discussions with stakeholders from multiple backgrounds to gather business needs for data science, machine learning, artificial intelligence, or optimization solutions


• Serves as a subject matter leader on data science, machine learning, artificial intelligence, or optimization delivery methodologies


• Leads the development of Executive-level communication (e.g. project status updates, presentations, etc.)


• Synthesizes significant amounts of detailed data and summarizes relevant information for the appropriate stakeholder


• Creates and communicates results and options for moderate to highly complex projects to the customer


• Analyzes market landscape and implements best practices to support their internal customer needs


• Drives the ongoing development of the Southwest Airlines data science center and community


• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Advanced knowledge in both inductive and deductive reasoning and problem solving approaches


• Advanced knowledge in evaluating analytic methods to propose the appropriate end-to-end product roadmap for business problems


• Advanced knowledge in leveraging value definition frameworks and methodologies to size, scope, and prioritize various data science, machine learning, artificial intelligence, or optimization initiatives


• Skilled in leveraging enterprise communication tools to develop and deliver messaging of complex technical projects to appropriate stakeholders


• Skilled in utilizing project management tools to define the product roadmap and project plan used to ensure the project has the resources needed to complete tasks on time


• Ability to build trust with all levels of Employees up to and including cross-functional leaders and must have the ability to properly manage highly sensitive and confidential information


• Ability to lead highly complex data science, machine learning, artificial intelligence, or optimization projects including acting as a leader in business stakeholder meetings, solution definition and planning, detailed task and deliverable definition and creation, and project schedule creation


• Ability to lead communication in an engaging way with strong verbal and written communication skills for technical and non-technical audiences up to and including cross-functional senior leaders


• Ability to lead project teams through a variety of situations and changing approaches/methodology if necessary in order to effectively and successfully meet objectives

Education

• Required: High School Diploma or GED


• Required: Bachelor's Degree in Mathematics, Computer or Data Sciences, Information Technology or similar fields of study; or equivalent advance level experience

Experience

• Expert level experience, expansive and far reaching knowledge in:


• Data analysis and advanced analytics


• Consulting and management experience with data science, machine learning, or artificial intelligence projects


• Visualization and presentation development and delivery


• Solving ambiguous and complex problems through a systems thinking approach

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time


• Ability to communicate and interact with others in the English language to meet the demands of the job


• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines


• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986


• Must be at least 18 years of age


• Must be able to comply with Company attendance standards as described in established guidelines


• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

Pay & Benefits:

Competitive market salary from $144,200 per year to $160,200 per year* depending on qualifications and experience. For eligible Leadership and individual

contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible


• dependents too)


• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per


• paycheck *


• Potential for annual ProfitSharing contribution toward retirement - when


• Southwest profits, you profit


• Explore more Benefits you'll love: https://careers.southwestair.com/benefits


• Pay amount does not guarantee employment for any particular period of time.

401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits

• ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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