Fuel Station Clerk
Kroger
Richmond, VA
fuel
manager
items
sales
fuel
store
safety
merchandise
report
store management
management
customer experience
reaching
September 30, 2023
Kroger
Richmond, VA
FULL_TIME
Position Reports To: Store Management
Create an outstanding customer experience through exceptional service. Assist the department manager in reaching sales and profit goals established for the department, and assist with monitoring all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Understand and adhere to guidelines on restricted sale items (i.e. alcohol and tobacco).
Adhere to all local, state and federal laws, and company guidelines.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold at the Fuel Center, and assisting them with issues at the Fuel stations.
Label, stock and inventory department merchandise. Build displays for seasonal items/products.
Maintain an awareness of inventory/stocking conditions. Notify Manager of low or out of stock items.
Report product ordering/shipping discrepancies to the department manager.
Maintain state, local and company compliance reports and logs.
Process fuel, merchandise, and lottery sales quickly and accurately.
Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops.
Maintain till according to company policy.
Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
Complete daily inspection.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Retail experience
Second language (speaking, reading and/or writing)
Shift(s): Evening;
Create an outstanding customer experience through exceptional service. Assist the department manager in reaching sales and profit goals established for the department, and assist with monitoring all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Understand and adhere to guidelines on restricted sale items (i.e. alcohol and tobacco).
Adhere to all local, state and federal laws, and company guidelines.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold at the Fuel Center, and assisting them with issues at the Fuel stations.
Label, stock and inventory department merchandise. Build displays for seasonal items/products.
Maintain an awareness of inventory/stocking conditions. Notify Manager of low or out of stock items.
Report product ordering/shipping discrepancies to the department manager.
Maintain state, local and company compliance reports and logs.
Process fuel, merchandise, and lottery sales quickly and accurately.
Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops.
Maintain till according to company policy.
Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
Complete daily inspection.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Retail experience
Second language (speaking, reading and/or writing)
Shift(s): Evening;
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