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Starbucks Coffee Shop Shift Supervisor (PT/FT)

Starbucks Oakton, Virginia
store team customer service building relationships operational leadership teamwork cash handling safety communication communication skills retail compliance
December 25, 2023
Starbucks
Oakton, Virginia
FULL_TIME, PART_TIME
Join the Starbucks Team - Make a Difference Today!

At Starbucks, we prioritize building relationships. The pillars of our company are our in-store partners who consistently strive to positively influence our clients and communities. We believe in celebrating collective successes rather than individual achievements.

Responsibilities:

- Compliance with our store's operational guidelines.
- Leading and collaborating with a team of baristas during shifts.
- Ensuring excellent customer service and high-quality product delivery.
- Adapting to the fast-paced and dynamic store environment.
- Positively impacting and directing team members.
- Promoting a supportive atmosphere within the team.
- Demonstrating and developing leadership qualities.

Ideal Candidate:
We believe you would make a great Shift Supervisor if you:

- Are proactive and lead by example.
- Excel at teamwork and motivating others.
- Possess excellent customer service skills.
- Are dedicated to delivering quality outputs and take pride in your work.
- Exhibit leadership and are experienced in guiding others.
- Show enthusiasm in mastering new skills (like perfecting the latest beverage recipe!)
- Have previous experience in cash handling and ensuring store safety.
- Display resilience in a high-pressure work environment.
- Possess exemplary communication skills.

Benefits:

Eligible part-time and full-time Starbucks partners are offered a broad compensation and benefits package. This includes complimentary coffee, competitive salaries, 100% tuition coverage under the Starbucks College Achievement Plan, health coverage, and stock & savings programs like Bean Stock reward program. In addition, we provide flexible work schedules and paid leave.

Experience and Qualifications:

- At least one year of customer service experience in either retail or a restaurant.
- Regular and timely presence.
- Ability to adjust to varying work schedules including early mornings, evenings, weekends, nights, and holidays.
- Adherence to operational store policies including preparing standard/custom beverages and food items, cash handling, and maintaining store safety.
- Minimum six months of experience in a customer-facing role and task management.

Skills:

- Aptitude to guide others' work.
- Rapid learning abilities.
- Effective verbal communication skills.
- Familiarity with the retail industry.
- Strong interpersonal abilities.
- Proficiency in teamwork.
- Skills in building relationships.

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