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Starbucks Coffee Shop Shift Supervisor (PT/FT)

Starbucks Falls Church, Virginia
store team customer service building relationships operational leadership teamwork cash handling safety communication communication skills retail compliance
November 23, 2023
Starbucks
Falls Church, Virginia
Join the Starbucks Team - Make a Difference Today!

At Starbucks, we prioritize building relationships. The pillars of our company are our in-store partners who consistently strive to positively influence our clients and communities. We believe in celebrating collective successes rather than individual achievements.

Responsibilities:

- Compliance with our store's operational guidelines.
- Leading and collaborating with a team of baristas during shifts.
- Ensuring excellent customer service and high-quality product delivery.
- Adapting to the fast-paced and dynamic store environment.
- Positively impacting and directing team members.
- Promoting a supportive atmosphere within the team.
- Demonstrating and developing leadership qualities.

Ideal Candidate:
We believe you would make a great Shift Supervisor if you:

- Are proactive and lead by example.
- Excel at teamwork and motivating others.
- Possess excellent customer service skills.
- Are dedicated to delivering quality outputs and take pride in your work.
- Exhibit leadership and are experienced in guiding others.
- Show enthusiasm in mastering new skills (like perfecting the latest beverage recipe!)
- Have previous experience in cash handling and ensuring store safety.
- Display resilience in a high-pressure work environment.
- Possess exemplary communication skills.

Benefits:

Eligible part-time and full-time Starbucks partners are offered a broad compensation and benefits package. This includes complimentary coffee, competitive salaries, 100% tuition coverage under the Starbucks College Achievement Plan, health coverage, and stock & savings programs like Bean Stock reward program. In addition, we provide flexible work schedules and paid leave.

Experience and Qualifications:

- At least one year of customer service experience in either retail or a restaurant.
- Regular and timely presence.
- Ability to adjust to varying work schedules including early mornings, evenings, weekends, nights, and holidays.
- Adherence to operational store policies including preparing standard/custom beverages and food items, cash handling, and maintaining store safety.
- Minimum six months of experience in a customer-facing role and task management.

Skills:

- Aptitude to guide others' work.
- Rapid learning abilities.
- Effective verbal communication skills.
- Familiarity with the retail industry.
- Strong interpersonal abilities.
- Proficiency in teamwork.
- Skills in building relationships.

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