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Call Center Representative / Customer Service (Work From Home / Remote)

LiveOps Remote
call center representative customer service service work work from home remote independent contractors contractors calls customer service insurance tax tech
November 1, 2023
LiveOps
Vienna, Virginia
CONTRACTOR
Say goodbye to lengthy commutes, inflexible schedules, and intrusive managers. Embrace a new work style with Liveops.

We are looking for Independent Contractors for our high-profile clients to deliver virtual services across many fields:
- Retail
- Healthcare
- Licensed Insurance
- Non-Licensed Insurance
- Tax Support 

As an Independent Contractor, you are the master of your schedule and workspace, offering maximum flexibility.

In 2020, Liveops was listed at #4 on FlexJob’s list of Top 100 Companies with Remote Jobs.

In this role, you can:
- Work from home or any quiet location.
- Set a schedule that suits your lifestyle.
- Enjoy the autonomy that comes with being your own boss.

Our clients are looking for Independent Contractors proficient in:
- Handling inbound and outbound calls
- Problem-solving creatively
- Assisting customer needs efficiently and effectively
- Providing superior customer service
- Keeping records of all calls and customer exchanges.
- Multitasking across several systems, programs, and screens

Successful candidates will have:
- Experience in dealing with inbound and outbound calls
- A minimum of 1-year of customer service experience
- Solid computer skills
- Basic typing proficiency
- Outstanding customer service and written communication skills
- Patience and empathy when dealing with challenging situations

Earning Potential:

As a call center services provider, you will submit invoices and receive payment for services completed. While pay structures vary across programs, most pay for the time you spend on the phone with clients. Performance-based payment and other incentives may also be available.

However, as a self-employed 1099 Independent Contractor, you will be responsible for tax obligations, and actual earnings may vary based on different factors.

View testimonials from existing Liveops Independent Contractors to learn about the benefits of having your own business.

Application Process:

To Join Liveops Nation, you'll need to:

- Complete an application and pass a background/credit check (requires a $45 processing fee). This is paid directly to our vendor
- Sign an Independent Contractor Agreement
- Complete a W9 form
- Check remaining requirements specific to the chosen program

Our programs start every week!

Availability:

You can choose your own schedule by self-scheduling in 30-minute blocks. The more services you provide, the higher your earning potential.

Tech Specifications:
Please check Liveops’ basic technology requirement here.

Please note:  
- Several clients may need additional security arrangements and tech tools
- Liveops’ system is not compatible with Mac or Chromebook

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