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Patient Care Coordinator

Walmart Cape Coral, FL
patient care coordinator procedures pharmacy compliance patient care patients regulations safety training health team prescription
March 16, 2024
Walmart
Cape Coral, FL

Walmart is hiring for Patient Care Coordinator

Minimum Qualifications...

The qualifications listed below are the minimum requirement for this job vacancy. If no minimum requirements are shown, then none are needed.

  • Having a Pharmacy Bachelor's Degree, a PharmD degree, or an FPGE (NABP) certification is essential for anyone looking to work in pharmacy.
  • The professional practice of pharmacy usually begins with the granting of a license.
  • Before undertaking immunization services, pharmacists must have fulfilled an ACPE-sanctioned training program. Programs offered by organizations such as APhA, Pharmacy School Curriculum, and State Pharmacy Association are recognized options.

What you'll do...

Though a lot happens behind the scenes in any given business, employees aren't necessarily working there particularly hard.

A Walmart Staff Pharmacist must be capable of undertaking an active role in patient-care, generating long-lasting relationships through attentive communication and genuine care.

This role is specifically suited for those who love engaging with patients and championing their health interests. You'll possess the power to apply your clinical knowledge and work to the best of your capabilities. Come prepared to become a leader in the community and one among the pharmacy team.

The pharmacy setting is a dynamic one, filled with state-of-the-art technology and resources that can facilitate your objectives. Nevertheless, the most important asset you possess is your passion for human welfare and your ability to make meaningful connections with patients. Be ready to utilize your skills to create moments of genuine care.

To leave a lasting impression, you must...

  • Your approach to healthcare is centered around the patient, and you make it a point to cater to the needs and requirements of all patients, no matter their background or medical history.
  • Your patient care skills are exemplary, as you consistently provide precise and reliable services from prescription handling to immunization delivery, and even to counseling patients.
  • You take pleasure in being involved in various community outreach initiatives, namely through organizing regular Wellness Days.

Making a positive influence by your deeds.

  • Having thorough knowledge of the business, encompassing management of inventory, optimizing expenses for patients, and adhering to regulations.
  • Providing instruction and guidance to pharmacy employees on proper customer service etiquette and approach.
  • Utilizing tools, data, and direct communication with members of your community to grasp their concerns and stay knowledgeable on emergent and imperative health matters.

The information provided above is designed to provide an idea of the general nature and level of work involved in this role. It is not intended to list comprehensively all duties, qualifications, and responsibilities required of employees in this position. The complete Job Description will be made available during the recruitment process.

Benefits & Perks:

You can receive more than just a solid salary at this company when you perform well and are awarded additional incentives. Furthermore, there is an array of additional benefits, such as a 401(k) match plan, the chance to purchase stocks, paid parental leave, vacation time, multiple health insurance options, and many other perks.

Equal Opportunity Employer

At Walmart, Inc. we believe that every person deserves to be valued and respected for who they are. Our commitment to diversity and inclusion ensures that all team members feel seen, heard and valued, thereby creating a more productive and engaged workforce.

The duties of providing pharmaceutical care comprise accurately dispensing prescription orders and advising customers on healthcare and prescription medication needs while also keeping confidential information and maintaining controlled medicines and requisite documentation.

Shows current proficiency and applies it to the development, execution, and advancement of action strategies by furnishing professional perspectives and directions to others on the appropriate application of information and the best practices; endorsing and coordinating endeavours to attain customer and corporate objectives; and nurturing dedication towards perspectives and justifications.

Effective implementation of business solutions requires the establishment of strong relationships and partnerships with stakeholders. This entails identifying organizational needs, implementing necessary processes and methods, monitoring progress and outcomes, identifying areas for improvement, and adapting to changes in the organizational environment, competing demands, and new responsibilities.

Training and supervision of personnel to follow approved techniques and procedures in dealing with customer complaints and issues to meet the organization's standards.

Ensures conformance with company regulations and standards by integrating them into business plans and supporting ethical practices through the implementation of the Open Door Policy, training others in applying these principles, and cooperating in the implementation of business procedures and practices.

Ensure compliance with the Company's and legal policies, procedures, and regulations for designated areas by analyzing and understanding reports, overseeing safety and loss prevention controls, managing quality assurance and operational reviews, implementing action plans, and giving direction on executing Company programs and strategic initiatives.

Adheres to Company policies and local, State, and Federal regulations by maintaining confidential information, documentation, and assigned records.

Effective management of prescription orders, careful dispensation, and delivery of immunizations to customers while upholding the state board of pharmacy regulations is a crucial aspect of comprehensive patient care within Walmart.

Customer and Member-Centered: Prioritize the interests of your customers or members. Incite efforts and pursuits that prioritize upgrading the services to satisfy customers or members. Attend to internal and external customers or members' interests. Customer or member-related decisions must consider data analysis and insights.

Demonstrating Professional Judgment: Thoroughly research relevant information and data to use expertise in making recommendations or decisions. Establish sound, fact-based criteria to set priorities and make decisions proficiently. Incorporate business measures and analyses to identify areas for improvement. Identify and resolve the root causes of problems through analysis.

Process and Delivery: Prioritizing process and delivery: Aligns work activities and team efforts with the company's vision and strategic priorities. Promotes the sharing of information, good practices, and resources across different functions, business entities, and geographic regions to optimize overall performance. Competently uses established procedures and tools to achieve performance objectives. Demonstrates an ability to apply and explain principal procedures for time management, resource utilization, and addressing challenges to achieve the desired outcomes.

Enhancing Productivity: Creating and implementing blueprints, practices, and procedures to better execute organizational goals. Devising backup plans to overcome potential hurdles. Recommending means of continuously upgrading and simplifying processes and practices.

Build Persuasiveness: Develop a compelling and logical argument in favor of personal perspectives and initiatives. Share relevant information and timely updates with the appropriate individuals. Ask pertinent questions and listen carefully to ensure comprehension. Conduct research and create presentations and documents that accurately communicate necessary information in a timely manner.

Demonstrates professionalism by adhering to policies and procedures, practicing ethical behavior, and encouraging others to do the same.

Resilience: Displays resilience and perseverance when confronted with change and obstacles, adapting to varying demands and priorities. Shares expertise and continuously builds knowledge and skill sets in their area of specialization. Positively embraces and encourages change, supporting its effective implementation.

Establish Partnerships: Foster Partnerships: Builds solid and collaborative relationships and partnerships beyond functional and organizational boundaries. Interacts with people in a respectful and accepting manner, regardless of their organizational level, personality, or background. Works together with individuals from diverse backgrounds, experiences, and functional fields to gain different perspectives.

Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations regarding quality of care and patient safety. Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation. Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes timely and effective plans of action focused on identification and correction of root cause.

Facility with a Compliance Focus: Establishes a culture that revolves around healthcare compliance execution. Provides training, guidance, and communication to associates in Health & Wellness and other areas to ensure that they understand and follow all compliance initiatives, including follow-ups. Monitors and enforces compliance initiatives and priorities. Makes sure that billing procedures, HIPAA compliance, and SOP are properly executed. Uses auditing procedures to identify compliance concerns and create measures for improvement


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