Client Services Coordinator
Title:
Client Services Coordinator
Our Company:
By joining us, you become an indispensable part of showcasing our passion and pride to the world, whilst fulfilling the H&R Block mission of providing assistance and instilling confidence in our customers and communities worldwide.
In the position of a seasonal Receptionist, you will be expected to prioritize impressing clients both now and in upcoming tax seasons while being open to working in multiple bustling locations and at irregular hours.
This season has the potential to open up a world of possibilities, whether you simply want to shake up your routine or explore new opportunities for personal growth.
Day to day, you'll
- Create a welcoming atmosphere by customizing your greeting to the specific individual and their preferences
- Match individuals with the tax specialist who is most appropriate for their situation
- Schedule clients in accordance with their preferences and requirements
- Dealing with client terminations by assuring all current and future demands are satisfied
- The key to a clean and organized office lies in involving everyone in the effort, from management to support staff
- Additional duties as instructed
It would be even better if you also had:
- Experience in sales and marketing encompasses a wide array of skills, such as lead generation, customer interactions, and market research
- Ability to multi-task
- Strong organizational and time-management skills are essential for maintaining productivity and reducing stress in the workplace
- Being knowledgeable in cash register operations can improve transaction speed and accuracy
- Gaining proficiency in utilizing a computer system based on the Windows operating system
Bilingual candidates strongly encouraged to apply
As a franchise office, this business operates under an agreement with H&R Block but works independently.
What you'll bring to the team:
- A high school diploma or its equivalent is a prerequisite for most entry-level jobs and higher education opportunities
- Handling a fast-paced work environment can be exhausting and draining
- Being well-versed in managing a customer service operation